Appointment Capacity!

Like all other GP surgeries, we are not an unlimited service. At a time of unprecedented pressure and workload, and with a shrinking workforce, we must follow recognised guidance on maintaining safe working practices so that we do not put the safety of our patients or the welfare of our staff at risk.

You may be referred to this section of the website as part of our processes, but you are also free to use any of the information provided below at any time.


The reception team are trained care navigators and will signpost you to an appointment with the most appropriate clinician. Please click here for the types of clinicians available at Appletree.

Urgent appointmentUrgent on the day appointment with a GP
Booking appointment in advanceRoutine Face to Face appointments
Booking a telephone appointmentRoutine telephone appointments
Appointments at the Extended Access HubEvening and Saturday appointments
Ring 111 for advice
Advise you attend an Urgent Treatment Centre
Offer you an appointment with an alternative clinician
Self Referral or Support services
Refer you to the community pharmacy consultation service – the receptionist can do this for you.