Order Prescriptions

There are a number of ways to order your repeat prescriptions….

The Medicine Order Line (MOL)

The Medicine Order Line (MOL) offers a number of convenient ways to order your prescriptions. There aim is to ensure patients are using a service that most suits them.

Telephone a dedicated Medicines Ordering Line: 0115 855 0260, who with your consent, will have access to your medication and process your request or query directly through to the GP or

You can order your prescriptions by emailing the MOL at [email protected] with your name, date of birth, GP surgery and telephone number – one of the MOL operators will call you back within 48 hours to process the prescription request

Appletree will no longer take repeat prescription requests over the phone, you will need to contact the MOL.

Joined up Derbyshire – www.joinedupcarederbyshire.co.uk/your-services/medicines-order-line/

Medicines Ordering Line- Leaflet

Practice Medicines Ordering Line leaflet

Online – Using one of the many online platforms which are available 24/7.


Go to www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/ for more information

If you already have an online account with systmone and want to order a repeat prescription, please click on the link below.

To register for this service, please go to Register for Online Services for more information

  • In Person

Pop into the surgery and complete a medication request form at the reception front desk

  • What happens next?

Please allow 2 working days for your prescription to be process at the surgery, then additional time for your nominated Pharmacy to make up your prescription ready for collection.

Your Prescription will be sent electronically to your nominated pharmacy of choice.