11.5 hours per week (plus sick/annual leave cover and occasional Saturday mornings)
Appletree Medical Practice is a busy medical practice serving over 11,000 patients. We are looking to recruit a part-time receptionist to provide a friendly, confident and professional service to our patients.
The successful candidate will be highly motivated and well-organised with excellent communication skills. This vacancy is for 2 set shifts, Monday 7.45am – 1.30pm and Friday 1.15pm – 7.00pm plus occasional Saturday mornings (8.00am – 11.00am). You will also be asked to provide sick / annual leave cover.
We are looking for someone with experience in a customer care environment who has the energy and enthusiasm to work with our reception team to deliver constantly improving levels of service and access to our diverse patient group and associated healthcare professionals.
Full training will be provided.
If you are interested in applying, please visit the website www.jobs.nhs.uk and search for:
Job Reference: J180-A-19-354059
CLOSING DATE: Friday 24th January 2020
Please note that if we receive a high number of applications for this position, the advertisement may close early.
If you have not heard from us within two weeks of the closing date, you should assume that on this occasion, your application has been unsuccessful
A Duffield group working to improve the lives of the over-50s in the village has produced a very helpful source of information aimed specifically at this age group called the Good Neighbours’ Wheel.
The leaflet draws together contact details for all the various service providers including the Weston Centre, Amber Valley CVS and church-run groups, and includes contacts for groups that can help with health and wellbeing, getting out and about, emergency contacts, financial assistance, leisure activities and household advice.
PLEASE NOTE THE CHANGE OF DAY AND VENUE FOR THE CARERS’ FORUM
Why not come to the Carers’ Forum
In November 2011, with the help from two Appletree receptionist ‘Care Champions’, a coffee morning was initiated to bring together some of the 70 ‘carers ’ registered with the practice (those with full time responsibility, usually a relative, who needs looking after at home or in residential care) for friendship, support and information.
Derbyshire Carers Association (DCA), with the help of members of the Patient Participation Group (PPG) ‘Friends of Carers’ run a bi-monthly session at The Weston Centre, where coffee/tea and biscuits are served. The aim is to befriend the carers, listen to their concerns and wherever possible to find speakers to answer their queries and for them to haveinput into the system. So far we have had speakers from Derbyshire Carers’ Association and Social Services, one speaking about ‘Care Allowances’ and one about ‘Assessment Criteria’. Other speakers are planned for the future.
If you are a registered ‘carer’ you will be made very welcome at our bi-monthly forums, which are held on a Tuesday at The Weston Centre, Duffield. (If you have not yet registered as a carer with the surgery, please complete the online form). Come on your own or bring the ‘cared for’ person with you. Tea/coffee and biscuits will be served. The next forum is on:
Tuesday 4th February 2020
Tuesday 7th April 2020
Tuesday 2nd June 2020
The Weston Centre, Tamworth Street, Duffield, Belper DE56 4ER
If you have any queries, please telephone Sarah Lakin on (01332) 843282 or email her at [email protected]
We are particularly fortunate to have a very active Patient Participation Group (PPG) at Appletree. It is becoming increasingly important that the patients’ collective voice is heard when it comes to the design and delivery of healthcare.
Works with the Practice to offer the patient perspective on the services it provides.
Helps to improve communication between the Practice and the patient population.
Encourages patients to take more responsibility for their health.
Provides practical support for others in the community.
A PPG is NOT the Practice’s complaint system (there is a robust complaints procedure in place); nor is it a forum to air personal issues. But neither is it a Doctors fan club. To be valuable the PPG must have the confidence to challenge the Practice in line with any issue brought forward. It should be self organising and patient led.
The benefits of an effective PPG are felt by the patients, the Practice and the wider community in which it operates.
If you are interested in learning more about the PPG please ask for a leaflet at reception. Alternatively you are very welcome to attend a meeting. The Group meets bi-monthly and the dates are published on the Practice web site.