The Practice is easily accessible and user-friendly for disabled and wheelchair-bound patients.
At Duffield there are designated parking spaces in the car park together with full wheelchair access to all patient areas of the Practice.
There are toilet facilities for the disabled in the waiting room.
At Little Eaton Surgery there is no wheelchair access at the front door, but you can access the surgery via the back door (there is a buzzer at the back door to alert the Receptionist).
A hearing loop is available to help the hard of hearing have clearer conversations. A portable hearing loop can be made available for use during your appointment with the clinician. Please ask at reception.
For visually impaired patients, we offer the opportunity to have an escorted tour of the public areas of the practice to help to familiarise them with the layout of the building. Please speak to our Reception Staff, who will do their utmost to assist you.
If you have a disability, hearing or visual loss and need us to communicate with you in a particular way, please let any of the team know.
It might be that you want…..
- Letters sent in Braille, large print or easy read.
- Consultations with a British Sign Language interpreter or advocate.
- Support with your lip-reading or help with using a hearing aid or communication tool.
Talk to one of the Appletree team and we will work with you to achieve this.