Medicines Order Line

The Medicine Order Line (MOL) offers a number of convenient ways to order your prescriptions. There aim is to ensure patients are using a service that most suits them.

How to Order your prescription

  • Telephone a dedicated Medicines Ordering Line 0115 855 0260, who with your consent, will have access to your medication and process your request or query directly through to the GP.
  • You can order your prescriptions by emailing the MOL at [email protected] with your name, date of birth, GP surgery and telephone number – one of the MOL operators will call you back within 48 hours to process the prescription request
  • Using one of the many online platforms which are available 24/7.
  • complete a medication request form at the reception front desk
  • Online order form at

Medicines Order Line leaflet