Vacancy – Part-time Receptionist

Appletree Medical Practice is a busy medical practice serving over 11,000 patients. 

We are looking to recruit  a part-time receptionist to provide a friendly, confident and professional customer service to our patients. 

The successful candidate will be highly motivated and well-organised with excellent
communication skills.

We are looking to recruit someone to cover for current staff sickness. This will be a fixed term contract for 3 month with a view to this becoming a zero hour contract to support with holiday and sickness cover.

The purpose of this role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the practice.

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

If you are interested in applying, please email [email protected] to request a job description or  to submit your CV with a covering letter/email or available on NHS jobs, Reference number: A1457-23-0005

Shingles Vaccination

We have had lots of enquiries about the recent change to guidance for the shingles vaccine. The age criteria has recently been reduced for healthy patients – please follow the link below to see when you will be eligible.


For those patients who are severely immunocompromised, you will be eligible from the age of 50 years – if you feel you fall into this category and haven’t been called, please contact the surgery to discuss.

Covid-19 & Flu 2023

Appointments for Covid-19 and Flu vaccinations are now bookable at Duffield and Little Eaton surgeries for eligible patients. Text messages are being sent with booking links, over the next week. These links are only valid for seven days, so please book without delay. Reminder text messages will be sent if your booking link does expire.

If using the booking link, please use the drop down to select a convenient date. For those patients ONLY requiring flu vaccination, please ensure you select a FLU ONLY appointment.

For those patients without a registered mobile phone, a letter or email will be sent to invite you. Alternatively, feel free to contact reception to book your appointment on 01332 842288.

If you are housebound, please try to attend if you can, perhaps with the help of a family member. If this is not possible please contact reception to ensure we have your name on our home visit list.

For details on eligibility, please visit –

At your appointment

  • wear short or loose sleeves for easy access to the top of your arms
  • walk if possible, as the car park can become extremely busy, however further parking is available at Eyes Meadow
  • please let us know if you are unable to attend so we can offer your appointment to another patient

Summer 2023 Newsletter

To view our latest newsletter, please click on the leaflet below

PPG Handy Guide

The Patient Participation Group (PPG) have created a handy poster for patients to use. Click on the poster to enlarge or print.

There are many clinicians available to book at Appletree, so we have created a leaflet to help aid patients with the most appropriate clinician for their problem.

Appointment Capacity!

Like all other GP surgeries, we are not an unlimited service. At a time of unprecedented pressure and workload, and with a shrinking workforce, we must follow recognised guidance on maintaining safe working practices so that we do not put the safety of our patients or the welfare of our staff at risk.

You may be referred to this section of the website as part of our processes, but you are also free to use any of the information provided below at any time.


The reception team are trained care navigators and will signpost you to an appointment with the most appropriate clinician. Please click here for the types of clinicians available at Appletree.

Urgent appointmentUrgent on the day appointment with a GP
Booking appointment in advanceRoutine Face to Face appointments
Booking a telephone appointmentRoutine telephone appointments
Appointments at the Extended Access HubEvening and Saturday appointments
Ring 111 for advice
Advise you attend an Urgent Treatment Centre
Offer you an appointment with an alternative clinician
Self Referral or Support services
Refer you to the community pharmacy consultation service – the receptionist can do this for you.

Citizens Advice clinic at Appletree

Derbyshire Districts Citizens Advice Bureau can give you free, confidential, impartial and independent advice and information on a wide range of subjects.
Telephone Advice Line: Mon-Fri, 9am-4pm, 0808 278 7954 or further information please see the website.

At Appletree Medical Practice we have a Citizens Advice clinic in the surgery on alternating Wednesday mornings, restarting 13th April 2022. For more information please call 0808 278 7954.

Waiting for your hospital appointment

UHDB have released some guidance to patients on the steps that they need to take to ensure that they’re seen by the right NHS service for them, depending on their needs.

This includes advice on what patients should do if they’ve been to see their GP and been referred to hospital but haven’t yet had an appointment confirmed, as well as what they need to do, should their symptoms get worse before their appointment date.

This guidance can be accessed on the UHDB website here

More information can be found on our support/self-referral page, along with other services that may be helpful.

DVLA and ‘fit to drive’ support

Please see our support page for information on DVLA ‘fit to drive’ requests