Patient Participation Group Survey

Patient Participation Group (PPG) « Billinghay Medical Practice

We are particularly fortunate to have an active Patient Participation Group (PPG) at Appletree. It is becoming increasingly important that the patients’ collective voice is heard when it comes to the design and delivery of healthcare.

The PPG:

  • Works with the Practice to offer the patient perspective on the services it provides.
  • Helps to improve communication between the Practice and the patient population.
  • Encourages patients to take more responsibility for their health.
  • Provides practical support for others in the community.

The PPG would be interested in how you currently use the services offered by Appletree and would appreciate if you could spare 5 minutes to complete the following survey.

https://www.surveymonkey.co.uk/r/ZD3MRJQ

More information about the PPG can be found at https://appletreemedical.co.uk/patients/patient-participation-group-ppg/

Citizens Advice clinic restarting 13th April 2022

Derbyshire Districts Citizens Advice Bureau can give you free, confidential, impartial and independent advice and information on a wide range of subjects.
Telephone Advice Line: Mon-Fri, 9am-4pm, 0808 278 7954 or further information please see the website.

At Appletree Medical Practice we have a Citizens Advice clinic in the surgery on alternating Wednesday mornings, restarting 13th April 2022. For more information please call 0808 278 7954.

Waiting for your hospital appointment

UHDB have released some guidance to patients on the steps that they need to take to ensure that they’re seen by the right NHS service for them, depending on their needs.

This includes advice on what patients should do if they’ve been to see their GP and been referred to hospital but haven’t yet had an appointment confirmed, as well as what they need to do, should their symptoms get worse before their appointment date.

This guidance can be accessed on the UHDB website here

More information can be found on our support/self-referral page, along with other services that may be helpful.

DVLA and ‘fit to drive’ support

Please see our support page for information on DVLA ‘fit to drive’ requests

Ordering repeat prescriptions – Medicines Ordering Line

From October 6th Appletree will be changing the way we accept repeat medication requests.

What does this mean for you?

The surgery will no longer be accepting telephone calls for repeat prescriptions or queries. Instead you will call a dedicated Medicines Ordering Line:

 0115 855 0260

who with your consent, will have access to your medication and process your request or query directly through to the GP.

Please see further information on our Ordering Repeat Prescriptions page.

NHS Digital – update

The data held in the GP medical records of patients is used every day to support health and care planning and research in England, helping to find better treatments and improve patient outcomes for everyone. 

For more information about how data is used, and how to opt out if you choose to, please see our page General Practice Data for Planning and Research (GPDPR).

Vaccine Passport

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

  • the NHS App which you can download from app stores 
  • the NHS website (from 17 May 2021)

It may take more than a week for your identity to be checked and verified so you can use these services.

If you cannot access these online services, and you have had two vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than five working days ago. It may take seven working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you’re planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get  proof of your vaccination status before you leave.

NHS App to be used as Covid-19 passport from May 17

PPG Meeting – Cancelled

We are particularly fortunate to have a very active Patient Participation Group (PPG) at Appletree. It is becoming increasingly important that the patients’ collective voice is heard when it comes to the design and delivery of healthcare.
The PPG:

  • Works with the Practice to offer the patient perspective on the services it provides.
  • Helps to improve communication between the Practice and the patient population.
  • Encourages patients to take more responsibility for their health.
  • Provides practical support for others in the community.

A PPG is NOT the Practice’s complaint system (there is a robust complaints procedure in place); nor is it a forum to air personal issues. But neither is it a Doctors fan club. To be valuable the PPG must have the confidence to challenge the Practice in line with any issue brought forward. It should be self organising and patient led.

The benefits of an effective PPG are felt by the patients, the Practice and the wider community in which it operates.

If you are interested in learning more about the PPG please ask for a leaflet at reception. Alternatively you are very welcome to attend a meeting. The Group meets bi-monthly and the dates are published on the Practice web site.

Next Meeting:  Cancelled until further notice

Duffield Good Neighbours’ Wheel

A Duffield group working to improve the lives of the over-50s in the village has produced a very helpful source of information aimed specifically at this age group called the Good Neighbours’ Wheel.

The leaflet draws together contact details for all the various service providers including the Weston Centre, Amber Valley CVS and church-run groups, and includes contacts for groups that can help with health and wellbeing, getting out and about, emergency contacts, financial assistance, leisure activities and household advice.

Paper copies can be found at the Weston Centre, in Duffield Library or from Duffield news; the full version of the Wheel can also be downloaded below as a PDF file at www.duffieldparishcouncil.gov.uk/duffield-neighbours-wheel

If you have a neighbour or family member who might benefit from this information, why not pass them a copy?